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Privacy Policy:

Last Updated: March 2026

At Mabooko, we share your love for books, and we respect your privacy. This policy explains how we handle your personal information when you visit our website or order a book.

We are fully committed to protecting your data in accordance with Moroccan laws regarding data protection.

1.(Summary)

  • We only collect what is necessary: Your name, phone number, and address to deliver your books.

  • We do not sell your data: Your phone number is strictly for order updates and delivery coordination.

  • We assume you are paying Cash: We do not store credit card details.

  • You are in control: You can ask us to delete your data at any time.

2. Information We Collect

When you browse or buy from Mabooko, we collect the following:

  • Order Information: Name, Shipping Address (City, Street), and Phone Number.

    • Why? This is mandatory for Aramex/Amana/Ozon to deliver your package and for us to confirm your Cash on Delivery order.

  • Account Information: If you create an account, we store your order history so you can track your packages and unlock loyalty rewards.

  • Technical Data: IP address, browser type, and device type (Mobile/Desktop). This helps us optimize our website speed for you.

3. How We Use Your Information

We use your data solely for:

  1. Processing Orders: Picking, packing, and shipping your books.

  2. Customer Support: Answering your questions via WhatsApp or Email.

  3. Delivery Updates: Sending you SMS or WhatsApp notifications about your package status.

  4. Improvements: Understanding which books are popular in Morocco to stock more of what you love.

4. Sharing Your Data

We respect your privacy. We never sell your personal data to third-party marketing agencies. We only share data with essential partners:

  • Logistics Partners: We must share your Name, Address, and Phone Number with our delivery courier (e.g., Amana, Aramex, Ozon) to ensure your package arrives.

  • Legal Authorities: If required by Moroccan law.

5. Cookies

We use cookies to make your shopping experience smoother.

  • Functionality: Keeping items in your cart while you browse other books.

  • Analytics: We use tools (like Google Platforms) to see which pages are slow or popular. This data is anonymous.

6. Security

We use industry-standard SSL Encryption (HTTPS) to protect your connection. Since we primarily use Cash on Delivery (COD), you do not need to enter sensitive banking information on our website, ensuring maximum safety.

7. Your Rights

Under Moroccan data protection regulations, you have the right to:

  • Access the personal data we hold about you.

  • Correct any incorrect information (e.g., changing your address).

  • Request the deletion of your account and data.

To exercise these rights, simply contact us at: contact@mabooko.com or via WhatsApp: +212660603322.

Mabooko Bookstore
Marrakesh, Morocco
contact@mabooko.com